LG Service Center Service Information, from Contacts to Facilities
LG Service Center Service is a facility provided to everyone. Of course, this installation is specifically for those of you who use LG products. As it is already known that this brand has many types of products. That’s because LG is a tech brand with a very big name.
There are countless household electronics products made and they are all of high quality. However, even high technology will inevitably have a period of damage. Many factors can lead to damage. This can happen due to age factors or due to factors of negligence of the user resulting in damage.
Since damage to the technology can occur at any time, the services of the service center are required. Official facilities will be safer when used for certain technological improvements. Electronic devices must be repaired by expert hands. During this time, experts will usually be recruited by official companies, for example, LG.
However, maybe a lot of people still don’t know the LG service center service contacts. In fact, understanding comprehensive information about services and facilities will be very helpful. There are many advantages to knowing such information. For example, getting discount facilities for free warranties for several types of products.
Layanan Customer Service Pelanggan LG
You can use the customer service facilities before heading directly to LG’s service center . There are several ways to do this, such as chat functions, email, etc. Each installation will later provide solutions that are in line with each problem. Thus, you can solve the problem of damage to LG products.
- Chat facilities
If you use a chat service, this can only be done during working hours. On weekdays, Monday to Friday, there are from 9 a.m. to 4 p.m. WIB. Meanwhile, Saturdays and Sundays start from 9am to 3pm WIB.
- By e-mail
Messaging services can be used less frequently as they are considered quite annoying. But you can make this service an alternative to get full details about the lg service center at the nearest location. Simply file a complaint or question and wait up to 24 hours before getting an answernyes.
- SMS Service
For SMS services, it’s almost the same as online chat. The working hours of this service are also the same, which are from 9 a.m. to 4 p.m. for the actual days. While weekends are from 9 a.m. to 3 p.m. You can simply send a short message to 0811-80-14010.
- Whatsapp Service
This service is the most frequently used because it is easier. This does not weigh on credit charges because you just need to use a data package. This service is exactly the same as the SMS service, both in terms of number and hours of operation. So you just have to choose the service you want to use.
LG Product Service Center Service Location
To provide comfort to every customer, LG has prepared many LG service centers spread throughout Indonesia. But how to find its location in the middle of the immensity of the city’s buildings? The method is quite easy. There are services provided when entering the area of the territory and the type of damaged product that belongs to you.
So how? The method is quite simple. You just have to visit the page that has been prepared in https://www.lg.com/id/dukungan/cari-penyedia-perbaikan. After that, you will see several dialog boxes. There is a Service Center Location column and a Product Category column. Simply select these two columns according to your needs.
In the Location column of the service center, you can enter the city where you now live. This is so that the recommended location is not too far from the place of residence. While the Product Category column will have mobile product groups, TV, audio and video, household electronics, to computer products.
For example, you enter Malang City as the search location, and then select all mobile device types in the Product Category column. After that, click on the search button and wait for a while. Later, if there is an LG service center in the city, the location and full address will be clearly displayed.
But keep in mind that service center services can only be performed from Monday to Saturday. Meanwhile, on Sundays and on big days, it will be closed. On weekdays, Monday to Friday, it is from 8:30 am to 4:30 pm WIB. While Saturday starts from 8:30 am to 12:30 pm WIB.
Rapid Home Intervention Service
As one of the leading technology companies, providing an optimal service is of course a work priority. In addition, there are so many people who believe and use various LG products. Not only mobile devices, but also electronic devices are often in demand because quality is guaranteed.
However, when these tools are damaged, it will definitely be difficult to repair them yourself. In addition, the distance to the service center is also quite far away. Seeing the problem, the company immediately provided a solution. One solution is to provide services to consumers’ homes to repair various devices that have been damaged.
LG service center services need to be fast to solve every consumer’s problems. This service will even waive transportation costs if electronic equipment needs to be brought to the service center. Consumers simply contact the service centre during working hours from 8 a.m. to 5 p.m.
Because this service is provided by visiting the consumer’s home, of course, there is an additional fee in the form of an arrival fee. Because the magnitude itself is different between theseated city and other cities. For repair costs, service and replacement of spare parts will also remain charged at normal costs without additions.
However, this service is not valid in all regions of Indonesia. Valid only in Jakarta and the surrounding area, as there are many established LG service center services . So when the clerk arrives, it doesn’t take much time. This is enough to save consumers time in and around Jakarta.
LG Online Repair Service Support
There is an interesting service provided in the form of repair support through online requests. But before you request repairs online, you need to have an account. The method is quite easy, just visit the https://www.lg.com/id/dukungan/repair-warranty/request-repair-sign-in. Later, there will be an account creation dialog box if you don’t already have one. Simply click to request the creation of an account.
But if you don’t want to create an account, you can still use this service by clicking Log in as a visitor. Later, there will be several dialog boxes ranging from steps 1 to 5. Step 1 is the product selection dialog box where you need to enter the details of the product you have.
After filling everything out correctly, you can move on to the next step until the last one. The last step is a request for correction review. Here you will receive detailed information about when the repairs will be carried out. This service is very useful because solutions can be provided before the product is repaired.
This is because the provision of extensive service center services will provide support to every consumer. Each problem can be solved quite easily in a short time. Consumers also gain valuable experience from these services. Therefore, LG’s service center services will make consumers very happy.