Makita’s service centers are spread all over Indonesia, and this manufacturer focuses on the production of household appliances. As we know, the needs of the house are not negotiable, and household tools also play an important role even if they are used every day.
Makita is one of the brand solutions that can be created as an option. Basically, the choice of consumer electronics brands is plentiful, but Makita still seems to be an unbeatable brand. Makita is a high-quality famous brand that originated in Japan,
Initially, Makita produced power tools, but to date, Makita has produced hundreds of products that have spread all over the world. Products manufactured by Makita, such as routers, saws, screwdrivers, and nailers. During the development of the company, Makita already had 100 sales offices.
Not only that, but Makita’s factories are growing rapidly in various countries such as Germany, China, Brazil and British Canada. With development owned by Makita, it is certain that you do not have to worry when using the product. However, as with any electronic device, Makita products can be damaged.
If the purchased item is damaged, you can easily service it at an official location or at a Makita service center. This Makita product service center is spread to various cities in Indonesia, here you can find complete service center information from Makita.
Location of Makita Service Center in Indonesia
The first place is in the Skohar Jo Regency. The full address of this place is located at Jalan Raya Solo Bary Ds 1 Langenharjo. This Makita product service store is open Monday through Friday from 8:00 am to 5:00 pm. It is closed on Saturdays and Sundays. Please contact us on 0271 621370.
The second place is in Semarang. The full address of this place is located in Jalan KH Agussalim, Semarang. This Makita product service store is open Monday through Friday from 8:00 am to 5:00 pm. It is closed on Saturdays and Sundays. Please contact us at 024 3582207.
The location of the third Makita Service Center is located in Malang City. The full address of this place is located at Jalan Sulawesi 14E in Krojen, Maran. This Makita product service store is open Monday through Friday from 8:00 am to 5:00 pm. It is closed on Saturdays and Sundays. Please contact us on 0341 353700.
The fourth place is located in Surabaya city. THE FULL ADDRESS OF THIS PLACE IS AT JALAN ST. Unloading, customs, Surabaya. This Makita product service store is open Monday through Friday from 8:00 am to 5:00 pm. It is closed on Saturdays and Sundays. Please contact us at 031 5358858.
The last place is Jakarta. The full address of this place is at Jalan Hayam Wuruk 100, Ps HWI Lindeteves. This Makita product service store is open Monday through Friday from 8:00 am to 5:00 pm. It is closed on Saturdays and Sundays. Please contact us at 021 6007501.
Tips for visiting the Makita Service Center
Just like doing a service unit at an official location, here are some tips you can do when visiting this Makita Service Center. First, choose the service center closest to your city. Most Makita product and service centers are certainly located in the Java area, so choose the city closest to your current location.
If you are outside of Java and want to service at an official service center, you can contact the Makita Call Center or the customer service of Makita products to properly help you with how to do damage service later.
If you are visiting one of our service centers from Makita, you will have no problem making the first call to determine the damage to the unit that will occur and the costs that may arise when components need to be replaced. Avoid rushing to the service venue.
The following tips should come in the morning or on Tuesday. On Mondays the Makita Service Center is usually quite full, so try coming to the service location on Tuesday. Because on Saturdays and Sundays, there are many people waiting for the place to open.
This service station opens at 8:00 in the morning, so you can visit at 8:30, so you will receive the first row. Sometimes, due to the limited official service centers, people who make complaints and services can be overwhelmed during the day, so it is better to come in the morning to avoid it.
How to Serve at the Makita Service Center
Providing services at a service center is generally the same as providing services at a service center. Before performing the service, you can first see the memorandum or receipt of the product purchase. This is done to check if the warranty validity period is still valid.
The warranty period offered by Makita Service Center is 2 years. If the warranty is still active, you can use it to perform the service. Therefore, unless the damage caused is due to human error, no service charge or parts replacement fee will be charged.
However, if the warranty period has expired, of course, you will need to perform service and component replacement at your own expense. The cost charged depends on the level of damage owned by the unit. If you use the warranty to perform the service, you can bring a receipt and a warranty card.
Therefore, please bring the damaged unit, purchase receipt, warranty card and at the time of purchase, make sure that the seller has filled out the warranty card in accordance with the applicable conditions so that the warranty card is used to file the claim.
Other ways to run Makita product services
In addition to visiting Makita’s service center, you can also perform services at the store where you actually buy and apply for a warranty. Usually, the store where you bought Makita will first check if the electronic item you bought later is damaged and then help you with a warranty claim.
However, if the product is still under warranty, you will usually be covered by a two-year product warranty from Makita after the product is purchased. Therefore, look for the product purchase receipt again and then claim the warranty.
Even if you do the service through the store and transfer it to the service center, you do not have to worry because the repair will be done by the official service center. In many cases, repairs will be sent to a service center in Jakarta, so it may take a little longer.
However, compared to doing services in unofficial places, of course, you will prefer to wait and eventually receive a quality service that perfectly meets the standard. Therefore, if the Makita product you purchased is damaged, you can visit the Makita Service Center without hesitation anymore.