Report your complaints using the CIMB call centre, varied forums
As one of the biggest banks, CIMB call centres are now accessible using various platforms, catching on Originally from traditional streets such as phones to use internet media. So customers can connect more flexibly using the platform.
Many complaints can be reported directly to centers from minor issues such as incorrect data input on cases Forgery. Customers are advised to make as much use of this feature as possible. Do not let it go when something strange happens.
If customers actively engage in reporting incidents like this, it is easier for banks to improve service to customers. For that, do not hesitate to use the CIMB call center to file your complaint.
If you feel using traditional methods such as phones can’t be sued, use email or system Other digital advertising. If you use email, you can use an image grab to confirm issues that cannot be specified in words.
How to connect a cimb call center using a telephone network?
One way to contact a CIMB call center is to use the number 14041. This number is allowed by a bank that can be used Use by possibility and customers to search for information and file complaints. Do not get the wrong number due to the possibility of fraud.
CIMB Bank provides a full 24-hour customer service to its customers. No matter what the holiday, if any Problems you can report immediately so that this problem can be solved. So customers will be easier to use CIMB services.
Problems can be solved without having to come to the branch office if you take the opportunity to call a customer from the bank. Beginning with obstacles that arise while transferring or transferring, atM card loss can be reported immediately at any time.
As a smart customer you will definitely benefit from the service as much as possible. no need to believe fake news if a general center CIMB Naga phones reduce your savings balance while making phone calls. There is no need to believe this kind of thing because it is obviously fake news.
In order to avoid misinformation, it is strongly recommended that customers be verified directly with the bank. There is currently a customer The often slippery news circulated sources are unsure, so as an intelligent customer you need to check information.
To make a customer call, of course you will be charged only per tax of a network operator. In addition, CIMB Bank will not Make further discounts to its customers.Please take advantage of this customer service to find out the real information about the bank.
Contacting CIMB Call Center from Overseas
For customers working abroad or taking a holiday, there is no need to worry about the problem of calling customer service You can still contact CIMB Bank using the number given. Call +6221-299788888 to contact the centre.
You will be immediately contacted by the Department of Customer Service to receive a complaint or an inquiry.The cost of attaching the centre CIMB phones from abroad still depend on the taxes of telecom operators, so the rate can actually vary from one to the next.
The bank allows calls made from overseas on a separate server. so don’t worry that you’ll wait too long because of the customer A lot that makes a phone call. If the channel is overcrowded, you can try again within a few minutes to communicate.
You can also make a call for 24 hours at any time from abroad.The channel of communications between customers and centres has never been shut down Thus, customers can still find out information or file their complaints, even during the holidays or even a few hours.
Regarding the quality of foreign-made phone calls, it is important again depending on your communications service provider. The network and voice will also be maximised Also, if you use a good service. Avoid calling abroad during bad weather as it will affect the good quality and comfort of your service.
How to report bank customer complaints using email
Not only from the cellphone line, CIMB Bank has also currently opened customer service using email.So for complaints required For special details, you can take advantage of this feature. Using email media makes it easier for customers to explain the issues.
To connect customer service from CIMB Bank, you need to email on 14041@cimbniaga.co.id. An email address can be used to Find potential information and customers and to filing possible complaints related to banking issues.
The email provided by CIMB Bank is additional support for the CIMB call centre so certain interest customers can report quickly Some complicated cases, like data input errors and failed transfers, can be easily reported using email.
You should attach the screen as evident of system failure Of course, this will enable the bank to clarify this problem. So you can already solve the problem without having to come to the branch office.
The emailed response from CIMB Bank is also very fast within minutes customers can communicate and get feedback. You don’t have to wait long Frock to get a reply email from a bank that leaves days to back up. customer convenience is the number one priority so you can reverse smallly.
CIMB Bank rates customers using social media
With the growth in social media use, CIMB Bank also has an account to communicate to customers.You can find thesesocial media accounts on Twitter, Facebook and Instagram platforms. So you can contact the bank directly.
Social media can also be used to report crimes such as fraud.currently people who don’t Wrong is using different methods on behalf of CIMB Bank. Please contact the bank immediately if you are aware of such a case.
As a collaborative customer does not want other customers to experience fraud offences. This will definitely do harm For this reason, social networks are created to make it easier for people to ride to the bank in a short period of time.
It doesn’t take much time to open social media apps compared to contacting the CIMB call center. admin’s response from the media Social media is also quick because there are already special officials to solve the problem, so the exchange of information between customers and banks can quickly occur.
As well as being used to filing social media complaints from the Bank, Simbe often also provides important information about banks So there is nothing wrong if you follow these social media accounts to improve knowledge. there are definitely new things to discover through this platform.
Once you know how to deal with CIMB Bank, you will definitely not hesitate to file a complaint. If you face complaints, report it to THE CIMB Bank. Suddenly, customer health is a priority. Expand the features of the Symb call center for your convenience and security .